Network Engineer

Posted: 01/01/2022

Position Title: Network Engineer
Organizational Relationships: Reports to Infrastructure Manager
Supervisory Responsibilities:    N/A
General Function: Responsible for implementing, enhancing, maintaining, and monitoring the reliability, performance, and security of WCU’s data communication systems while ensuring its capabilities meet the credit union’s needs and standards.
Position Functions:

  • Design, develop, implement, optimize and maintain a hybrid network infrastructure.

  • Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems ensuring maximum uptime.

  • Document and maintain accurate and up-to-date records.

  • Conduct network modeling and analysis to construct a reliable, high-performance integrated network.

  • Manage network access, use, capacity planning, resource utilization and more.

  • Implement and maintain disaster recovery functionality and business continuity planning which includes, but is not limited to, performing disaster recovery operations and data backups as required.

  • Deploy system configurations as needed, such as mobile devices and platforms, Windows Server, desktops, Virtualization Systems and more.

  • Program and maintain routers, firewalls, switches, and other network hardware while implementing security best practice.

  • Manage public IPs and certificates

  • Implement upgrades such as security configurations, hot fixes, patches and service packs.

  • Collaborate with infrastructure team to optimize system performance

  • Update job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.

  • Work with vendors to create and implement a scope of work as it pertains to any new or preexisting network solutions including equipment procurement.

  • Manage domain names, configure DNS servers, configure and install load balancers and VPNs, and other associated tasks.

  • Communicate any major changes to upper management as necessary.

  • Perform any after-hours maintenance and migrations.

  • Adhere to all Whitefish Credit Union policies and procedures.

  • Report to work on time and as scheduled.

  • Perform other duties as assigned by Infrastructure Manager or CIO.

  • Ability to travel to remote branches as needed.

  • Participate in on call support rotation.

Position Requirements:

  • Superior customer service skills with the ability to translate complex technical jargon for staff.

  • Proven ability to operate effectively in a fast-paced environment.

  • Ability to work with minimal supervision.

  • Ability to think through problems and visualize solutions.

  • Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.

  • Ability to create accurate network diagrams and documentation for design and planning network communication systems.

  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

  • Ability to review system logs to identify potential networking issues.

  • Ability to work nights and weekends as needed.

  • Deep understanding of network infrastructure and network hardware.

  • Basic experience with scripting languages such as Python and Java.

  • Basic experience with IP telephony systems.

  • Intermediate experience with Solarwinds networking components.

  • Intermediate experience with Hybrid cloud configurations involving AWS or Azure.

  • Intermediate experience with backup/replication technologies.

  • Intermediate experience with virtual networking technologies.

  • Advanced experience with setup, configuring, and troubleshooting VPNs.

  • Advanced experience with current firewall technologies.

  • Advanced experience with networking protocols such as QoS, 802.11, BGP, IPSEC, OSPF and HRP.

  • Advanced experience with TCP/IP or OSI, along with LAN, WAN, VoIP, WLAN, SD-WAN, and SAN networks.

  • Maintain strict confidentiality with member data.

Required Education and Experience:

  • College degree in Computer Science, MIS or a related subject or 5+ years related networking experience

  • Certifications from Palo Alto Networks with Certified Network Security Engineer (PCNSE) preferred. Experience with other certifications including Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA), Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), CompTIA Network+.

  • Certifications from Aruba/HP for switch management and design preferred.

  • Network security experience.

  • 4+ years of experience as a Network Engineer preferred

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.

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